Privacy Policy

QUALITY TRACTOR PARTS LIMITED PRIVACY STATEMENT


INTRODUCTION

Quality Tractor Parts Limited is committed to protecting and respecting your privacy. We wish to be transparent regarding how we process your personal information and demonstrate that we are accountable, in accordance with the EU General Data Protection Regulation (EU 2016/679) and the Data Protection Act 2018. It is the intention of this Privacy Statement to explain to you our privacy management practices in relation to the personal information that we collect and process.

The scope of this Privacy Statement extends to include all personal information which is collected through our website www.qtponline.com. In addition, this Privacy Statement also extends to all personal information that is collected and processed electronically, including email communication, and personal information that is collected and processed through software applications, CCTV systems and all associated technologies. This Privacy Statement does not relate to personal information which is collected and processed manually.

In accordance with the EU GDPR (2016/679) and the Data Protection Act 2018, we are identified as both a Data Controller, and Data Processor of personal information.

By willingly providing personal and other information, you consent to the terms and conditions of this Privacy Statement. Please read this statement carefully, as this document sets out the basis on how we collect and process the personal information that you provide to us.

      

WHO ARE WE?

Quality Tractor Parts Limited, is a wholesaler of replacement parts and accessories for a wide range of modern, classic and vintage tractors.  Established in 1981, we supply parts for all makes and models. Throughout our website Original Manufacturers’ names, parts numbers and descriptions are quoted for reference purposes only and are not intended to indicate or suggest that our replacement parts are made by the OEM. 

HOW WE COLLECT PERSONAL INFORMATION ABOUT YOU

When you browse our website www.qtponline.com we may ask for personal information, such as your name, and email address. We may also collect information about you when you are on the internet such as the website you came from, IP address, domain types, i.e., co.uk and .com, your browser type, the country where your internet service is located, the pages of our site that were viewed during your visit and search terms you used.  This information is used only for our own research and to improve our services to you. In addition, your IP address will be used to gather local broad demographic information. To measure the effectiveness of our online presence on  www.qtponline.com we may use cookies to determine the path users take on the site and to identify repeat visitors to the website.

Personal information is gathered when you register on www.qtponline.com either by email, or when you complete and submit any of our online forms. The categories of personal information that we collect, and process include your name, company name, email address, landline and mobile telephone number, phone call ID log, and fax number.

 

HOW WE USE YOUR PERSONAL INFORMATION


We are legally mandated to identify the specific lawful bases that allow us to collect and process your personal information. In accordance with EU GDPR legislation, we rely on the following legal bases, Consent, Contractual Necessity, Legal Obligation, Legitimate Interest, Public Interest.

There may be occasions when it is necessary to engage with third-party stakeholders and working partners for the following purposes:

To facilitate the delivery of our products and services
To provide products and services on our behalf
To perform related services or,
To assist us in analysing how our products and services are used.


Cookie report
PURPOSE CATEGORY OF DATA LAWFUL BASIS
To register you as a client. To register you as an external Stakeholder/Supplier Name, address, phone no, email address Contractual Necessity
To provide and deliver our products and services to you. Name, address, phone no, email address Contractual Necessity, Consent
To reply to you emails s and enquiries Name, address, email addressm Contractual Necessity, Legitimate Interest
To enable you to sign up for an online account Name, address, phone no, email address Contractual Necessity, Consent
To enable you to make a purchase Name, email address Contractual Necessity, Consent
To enable us to dispatch orders Name, email address, postal address, phone no Contractual Necessity, Consent, Legitimate Interes
To enable us to issue invoices Name, email address, postal address, phone no Contractual Necessity, Consent, Legitimate Interes
To enable us to keep you updates regarding our products and services Name, email address, phone number Consent
To manage and administer the use of our services & relationship with clients, suppliers, stakeholders. Name, Address, Email address Contractual Necessity/Legitimate Interest, Consent
For the prevention and detection of crime Name, (possibly address & email address) Public Interest, Legal obligation


SOURCE OF COLLECTION

You provide personal information when you visit www.qtponline.com. Personal information is also collected when you send an email and when you complete and submit any of our online forms.
We use Social Media platforms such of Facebook, Twitter, and Linked In, where personal information may be collected through these channels.

COOKIES


Cookies are used on www.qtponline.com. Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website www.qtponline.com uses cookies which are necessary to enable core functionality, such as security, network management and accessibility.

Google Analytics is used to collect information and to improve services offered and provided.  You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer.  If you choose to refuse cookies, you may not be able to use some portions of the service.  For full information on the use of Cookies, we would refer you to our separate Cookie Policy which you will find on www.qtponline.com.


THIRD PARTY SITES

There may be occasions when www.qtponline.com contain links to other sites.  If you click on a third-party link, you will be directed to that site. Please be aware that these third-party sites are not operated by us, we strongly advise that you review the privacy statements of any third-party sites.  We do not take any responsibility for the content of privacy statements or practices of any third-party sites or services.

INTERNATIONAL TRANSFERS



We do not actively transfer personal information beyond European territories and the EEA. However, in the event of receiving a complaint regarding our products or services it may be necessary to share personal information with manufacturers, producers, suppliers beyond European borders and the European Economic Area. In addition, personal information entered on www.qtponline.com may be transferred to a server in the United States of America and stored there.

Please note that outside the EU and the EEA different standards of data protection might apply. By completing and submitting any online forms on our website, you acknowledge and consent that data may be transferred across international borders, including to countries outside the EU and the EEA.

We will ensure that when personal information is transferred outside the EU and the EEA that local data protection standards meet EU GDPR requirements.


SECURITY OF PERSONAL INFORMATION

We are committed to the protection and security of your personal information. A variety of security technologies and procedures are used to protect your personal information from unauthorised use and access, accidental loss, unlawful destruction, alteration, unlawful disclosure. As effective as security practices are, no physical or electronic system is entirely secure.  We cannot guarantee the complete security of databases, nor can we guarantee that information that you supply will not be intercepted while being transmitted to over the internet. Strict security controls have been implemented to ensure that your privacy is safeguarded at every level.  We will continue to revise policies and procedures and review systems, and we will implement additional security features as new technologies become available.  Any transmission of personal information is at your own risk. When we receive your personal information, we use appropriate security measures to prevent your personal information from being compromised in any way.  When you contact us to ask about your personal information, we may ask you to identify yourself, this is to help protect your personal information.


RETENTION OF PERSONAL INFORMATION

Personal information is not retained for longer than is considered necessary to enable us to provide our products and services. Independent Statutory legislation, and Regulatory obligations will influence the retention period of various categories of personal information that we collect and further process. Further information regarding the retention of personal information is detailed in our separate EU GDPR Retention Policy, a copy of which is available upon request.


CHILDREN

We do not collect or process personal information pertaining to children under the age of 16 years.  If you are under 16, do not access, use, or provide any personal information on www.qtponline.com
or through any of its features. If we learn that we have collected or received personal information from a child under 16 without parental consent, we will delete that information.


DO WE SHARE YOUR PERSONAL INFORMATION?

There may be circumstances when we are legally mandated to share personal information in accordance with Independent Statutory legislation and regulatory requirements. In addition, there may be circumstances where it is necessary to share personal information with our Working Partners and Stakeholders to enable us to provide our products and services efficiently.  We will ensure that all Data Sharing Agreements and Contracts are implemented before the sharing of any personal information. Access to personal information to external Stakeholders and Working Partners will only be afforded when a specific legal and lawful purpose(s) has been identified. Detailed below is a list of Stakeholders and Working Partners with whom personal information may be shared to provide our services to our clients. This list is, however, not exhaustive:


  • IT Provider/Support
  • Web Hosting Co
  • Business Partners/External Stakeholders
  • Saas Providers

DATA SUBJECT RIGHTS

In accordance with the EU General Data Protection Regulation (EU 2016/679) and the Data Protection Act (2018) you are afforded the following rights in certain circumstances.

Right of Access: You have the right to obtain confirmation whether personal information is collected and processed about you and where that is the case, access to the personal data, including the purposes of processing and the categories of personal data concerned. The recipients or categories or recipients to whom the personal information has been or will be disclosed.  You may also submit a written request for a copy of personal information you believe is processed about you.

Right to Rectification: You have the right to the rectification of inaccurate personal information about you without undue delay.
Right to Erasure: You may request us to delete your personal information however, this is not an absolute right, and any such request will be considered in accordance with EU GDPR legislation and local legislation.
Right to Restrict & Object: You have the right to restrict and object to us collecting and further processing your personal information.
Right to Data Portability: Upon receipt of your written request, where possible, a digital copy of your personal information can be shared with you or another organisation.

HOW TO CONTACT US

Should you wish to contact us with regard to how we collect and further process your personal information you can email us at: dataprotection@qtponline.com

Correspondence sent by post should be addressed to, The Data Protection Officer, Quality Tractor Parts Limited, Unit 5-7 Zone C, Mullingar Business Park, Mullingar, Co Westmeath, Ireland N91 ND3T
Contact Details for the Data Commissioners Office are as follows: 21 Fitzwilliam Square, Dublin 2. Telephone No (00 353 578684800).


CHANGES TO THIS PRIVACY STATEMENT

This Privacy Statement will be updated from time to time, particularly to reflect any changes made, regarding how we collect and process your personal information.  Details of any changes made will be posted here. By continuing to use www.qtponline.com after any changes are posted, you accept and agree to the privacy statement as modified.



 

NOVEMBER 2023

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